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I can't thank Stephanie Barker, Ben Mattison, and the rest of the Edwards Brothers Malloy crew enough for their work in printing Rebel Puritan. Self-publishing is a complicated, daunting process, but you and your company got me through it with prompt and clear assistance. The Edwards Brothers Malloy templates and portals made it easy for this novice to create a beautiful book which I am proud to put on my shelf, and to offer for sale.Self-publishing is a complicated, daunting process

- Jo Ann Butler, Neverest Press
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CUSTOMER SERVICE REPS

Patty Deraedt

Patty Deraedt

Senior Customer Service Representative

800.722.3231 ext.529
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With six years previous printing experience, I began my career at Edwards Brothers Malloy in September 1994. I had just recently moved from Michigan to North Carolina so I began working in the Lillington, North Carolina plant as an “on call” in the bindery area. I was only in the bindery area for two days when I was asked if I would be interested in working on the switchboard. My switchboard career did not last very long either – 1 week later I was moved to Customer Service as an assistant to one of the CSR’s. In January 1996 I moved back to Michigan, working in the Estimating Department for a few months until a position opened in Customer Service. In March 1996, I moved to the role of CSA (Customer Service Assistant) which I held until 1998 when I became a Customer Service Rep – the position I hold today. Over the years I have worked with several of the very large publishers. I currently work with one large account and several smaller ones. I enjoy getting to know each customer and I have established many friendships over the years.

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Committed to the Environment

At Edwards Brothers Malloy, we are committed environmental stewards. Protecting the environment and investing in renewable resources are among our highest priorities. We currently maintain chain of custody certifications with the Forest Stewardship Council©, the SUSTAINABLE FORESTRY INITIATIVE©, and the Programme for the Endorsement of Forest Certification... Learn more

Patty Deraedt